DELIVERY & PRICES
We will process your order as soon as possible after your payment has been approved. This usually takes about 1-3 business days.
Currently you can order products through our webstore to countries listed below. If your country is not listed please don’t hesitate to be in touch. We will do our best to serve you.
Our shipping costs are:
FINLAND – 6,90€ (includes 24% VAT)
AUSTRIA, BELGIUM, BULGARIA, CROATIA, CZECH REPUBLIC, DENMARK, ESTONIA, FRANCE, GERMANY, HUNGARY, ICELAND, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, NETHERLANDS, POLAND, ROMANIA, SLOVAKIA, SLOVENIA, SWEDEN, UNITED KINGDOM – 11,90€ (includes 24% VAT)
Collected taxes depend on the products you are ordering and the location you are ordering from. When ordering outside the European Union VAT is not collected but please note that you are responsible for possible taxes and duties in your own country. When ordering within the European Union we collect 14% VAT for food products and 24% for other products and services.
Paypal and Bambora PayForm (credit card payments for customers outside Finland)
ABOUT BAMBORA PAYFORM
Bambora PayForm (Paybyway Oy, business-id FI24865594) is the payment facilitator of the online shop. The Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of the Bambora. Bambora or Paybyway Oy is shown as the payment received in the bank account listing and in the invoice. Paying with Bambora is safe. All information is exchanged through secured connections. The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade. Read more about Bambora.
With Bambora PayForm you can pay your order by an internet banking account, a wallet, a payment card (credit/debit), an invoice or a partial payment. The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, MobilePay, Masterpass, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards, Jousto and Mash.
MobilePay: You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.
Jousto: With Jousto invoice and part-payment you can pay in over 4000 online shops in Finland. With Jousto invoice, you get 14 days payment time (invoice fee 4,90 eur). With Jousto part-payment, you get max 12 months payment time (invoice fee 4,90 eur and monthly interest rate 2,42%). More information: www.jousto.com
Mash: Mash invoice and part-payment is available to over 20 years old consumers having a permanent address in Finland. The part-payment is invoiced every 30 days. For example, annualized percentage rate for a 2000 eur credit is 14,9 % when the payment term is 24 months. The total price is 2302,79 eur (incl. interest rate, invoicing fee, opening fee).
Euroloan Consumer Finance Oyj (2159120-9) is a Finnish financing institution operating since 2007. Euroloan Consumer Finance Oyj reserves a right to review the credibility and the address information of consumers using Mash invoice or part-payment. The consumer is also requested the provide the personal id number. The credit is approved or declined based on this review. The order is delivered only to the address registered to the Population Register of Finland. More information
Contact Bambora PayForm
Bambora PayForm, Paybyway Oy (business-id FI24865594)
Telephone: +358 29 300 5050 (workdays 9-16)
Address: Laserkatu 6, 53850 Lappeenranta, Finland
EXCHANGE & RETURN POLICY
We truly hope that you are 100% satisfied with your order but if it is not exactly what you expected you can return it to us un-opened within 14 days of receipt. We will give you a refund or exchange without extra costs. You will only cover the expenses for sending the items back to us. Before making any returns please e-mail us for further information – firstname.lastname@example.org
FOR MORE INFORMATION
If you have any further questions regarding our products or services please don’t hesitate to be in touch. We will do our best to serve you.
We also welcome requests from retailers interested in selling our products.